Privacy Policy

Welcome to Chimney Champsri! Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to improve our services and ensure a seamless experience for our customers. This information may include:

a. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Payment details (if applicable)

b. Non-Personal Information

• IP address
• Browser type and version
• Device information
• Website usage data (e.g., pages visited, time spent on our site, referral sources)
• Cookies and tracking data

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you fill out contact forms, request a service, or communicate with us.
• Automatically: Through cookies, analytics tools, and tracking technologies when you visit our website.
• From Third Parties: If you interact with our social media pages or use third-party services integrated with our website.

3. How We Use Your Information

We use the information collected for various purposes, including:

• Providing, maintaining, and improving our services.
• Processing transactions and scheduling appointments.
• Responding to inquiries and providing customer support.
• Sending updates, promotions, and marketing materials (with your consent).
• Analyzing website traffic and user behavior to enhance the user experience.
• Complying with legal obligations and protecting against fraud.

4. Cookies & Tracking Technologies

Chimney ChampsRI uses cookies and similar tracking technologies to enhance user experience and gather website analytics. Cookies are small text files stored on your device that help us recognize you on future visits.

a. Types of Cookies We Use

• Essential Cookies: Required for website functionality.
• Analytical Cookies: Help us understand website usage and improve performance.
• Marketing Cookies: Used to deliver relevant ads and track campaign effectiveness.

b. Managing Cookies

You can modify your browser settings to control or disable cookies. However, disabling cookies may impact the functionality of our website.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share information in the following situations:

• Service Providers: With trusted partners who assist us in website maintenance, payment processing, or customer support.
• Legal Compliance: When required by law, court orders, or government requests.
• Business Transfers: If our business undergoes a merger, sale, or acquisition, your data may be transferred as part of the transaction.

6. Data Security

We implement strong security measures to protect your data from unauthorized access, alteration, or disclosure. These include:

• Secure server infrastructure
• Encryption for sensitive data
• Regular security audits and updates

Despite our best efforts, no online platform is completely secure. We encourage users to take precautions when sharing personal information online.

7. Third-Party Links

Our website may contain links to third-party websites for informational purposes. Chimney ChampsRI is not responsible for the privacy practices or content of these websites. We encourage users to review third-party privacy policies before providing any personal information.

8. Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal information, including:

• Access: Request details on the information we hold about you.
• Correction: Request updates or corrections to inaccurate data.
• Deletion: Request the removal of your personal information (subject to legal and operational requirements).
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

9. Children’s Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of any such data collection, we will take steps to remove the information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Updates will be posted on this page, and we encourage users to review the policy regularly. Continued use of our website or services after changes are made constitutes acceptance of the updated policy.

Thank you for trusting Chimney ChampsRI with your privacy and personal information. Your security and satisfaction are our top priorities.