Terms & Conditions

Welcome to Chimney ChampsRI! These Terms & Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

1. Definitions

• Company: Chimney ChampsRI, referred to as "we," "our," or "us."
• User: Any individual or entity accessing our website or using our services.
• Services: Any chimney-related services provided by Chimney ChampsRI, including but not limited to inspections, cleaning, repairs, and installations.
• Website: Our official website, [Insert Website URL].

2. Use of Website

By using our website, you agree to the following:

• You will not use our website for any unlawful purposes.
• You will not engage in activities that may harm or disrupt our website or services.
• You will not use automated systems to extract data from our website without prior permission.
• Any information provided by you must be accurate and truthful.

3. Services Offered

Chimney ChampsRI provides various chimney-related services, including but not limited to:

• Chimney inspections
• Chimney cleaning
• Chimney repairs
• Chimney relining
• Chimney cap and damper installation
• Fireplace services
• Waterproofing and leak repair

We reserve the right to modify, add, or discontinue any service without prior notice.

4. Service Appointments & Cancellations

• Customers must schedule appointments in advance.
• We reserve the right to reschedule or cancel an appointment due to unforeseen circumstances, such as weather conditions or emergencies.
• Cancellations by customers must be made at least 24 hours before the scheduled appointment.
• Failure to provide sufficient notice for cancellations may result in a cancellation fee.

5. Pricing & Payments

• Prices for our services are provided upon request and may vary based on the scope of work.
• Payment must be made in full upon completion of the service unless otherwise agreed upon.
• We accept various forms of payment, including cash, credit/debit cards, and online payments.
• Failure to make timely payments may result in additional charges or legal action.

6. Warranties & Guarantees

• Chimney ChampsRI guarantees the quality of its workmanship for a specific period, as detailed in individual service agreements.
• Any warranty claims must be submitted in writing within the warranty period.
• Warranty does not cover damages caused by external factors, such as natural disasters, misuse, or neglect.

7. Liability Disclaimer

• We strive to provide accurate and professional services; however, we do not guarantee that our services will be error-free or uninterrupted.
• Chimney ChampsRI is not liable for damages caused by third-party actions, unforeseen circumstances, or customer negligence.
• Customers are responsible for ensuring their property is prepared for our services, including securing pets and removing obstacles.

8. User Conduct & Prohibited Activities

Users of our website and services must not:

• Engage in fraudulent or deceptive practices.
• Misuse or attempt to access restricted areas of our website.
• Post false or misleading reviews about our services.
• Use our website for any illegal or unauthorized purposes.

9. Intellectual Property Rights

• All content on our website, including logos, text, images, and designs, is the property of Chimney ChampsRI and is protected by intellectual property laws.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

10. Privacy Policy

• We respect your privacy and are committed to protecting your personal information.
• Our Privacy Policy outlines how we collect, use, and store customer data.
• By using our website and services, you consent to our data collection and usage practices.

11. Third-Party Links

• Our website may contain links to third-party websites for informational purposes.
• We do not endorse or take responsibility for the content or policies of third-party websites.
• Users should review the terms and policies of any third-party websites they visit.

12. Indemnification

• You agree to indemnify and hold Chimney ChampsRI harmless from any claims, damages, or expenses resulting from your use of our website or services.

13. Termination of Services

• We reserve the right to refuse or terminate services to any customer who violates these Terms & Conditions.
• Termination may occur without prior notice if fraudulent or harmful activity is detected.

14. Governing Law & Dispute Resolution

• These Terms & Conditions are governed by the laws of the State of Rhode Island.
• Any disputes arising from the use of our services shall be resolved through arbitration or legal proceedings within Rhode Island.

15. Changes to Terms & Conditions

• We reserve the right to update or modify these Terms & Conditions at any time.
• Continued use of our website or services after changes are made constitutes acceptance of the new terms.

Thank you for choosing Chimney ChampsRI. Your trust and satisfaction are our top priorities!